# Users

## General

{% hint style="info" %}
RADIUSaaS **does not provide** any **integration** with Identity Providers (IDPs) for username/password-based network authentication. All username/password accounts used for network authentication with RADIUSaaS must be managed on the RADIUSaaS Admin Portal.
{% endhint %}

RADIUSaaS offers username/password-based authentication as an **alternative** to certificate-based authentication whenever the usage of certificates is technically hard to reach or not feasible. Such scenarios may include:

* Bring your own Device (BYOD)
* [Guest Access ](https://docs.radiusaas.com/admin-portal/my-invited-users)
* Devices lacking EAP-TLS support for 802.1X (e.g. printers, TVs, ...)

## Protocols

Devices that use username and password for network authentication have to speak one of the following Protocols:&#x20;

* EAP-TTLS-PAP
* EAP-TTLS-MSCHAPv2
* PEAP-MSCHAPv2

## Add

To **Add** a new User, click **Add** and provide **Username** and **Password** and choose your **Validity**. After entering all details, click **Create**.

{% hint style="info" %}
A username can be just a simple name such as "jack" or as complex as your UPN, however, be sure not to use your actual Entra ID UPN **and** the password associated with it for RADIUS authentication. While you may use the UPN or email address, please choose a different password.&#x20;
{% endhint %}

## Bulk User Import

To import your users from a supported file format (.xlsx, .xls or .csv file), click **Import** and follow the steps as shows below.

{% hint style="info" %}
The required columns are **Username, Password** and **Owner**.
{% endhint %}

<figure><img src="https://1222554226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSWU1DQ4UGkqER7uGNUOm%2Fuploads%2Fn6l5U9bFkOUek1ZjfNyZ%2F2025-02-21_16h11_28.gif?alt=media&#x26;token=f23d6ca3-4d22-4ec0-8c82-d6f5fbdbadad" alt=""><figcaption></figcaption></figure>

## Delete

To **Delete** users, select all users which should be deleted in the list, click **Delete and** confirm your choice.

## Update

To change a user's password, disable/re-enable a user or select a new validity period, simply click on the **eye** symbol next to the user entry, change all needed entries and save them.

<figure><img src="https://1222554226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSWU1DQ4UGkqER7uGNUOm%2Fuploads%2FAinOe3h2jUompzDLBl6O%2Fimage.png?alt=media&#x26;token=a17d2207-1c6f-45dd-8b35-679985add932" alt=""><figcaption><p>Showing update of a user</p></figcaption></figure>
