Azure Marketplace
Last updated
Last updated
In order to purchase solutions from independent software vendors (ISV) such as RADIUSaaS or the RADIUSaaS & SCEPman Bundle, you must fulfil the following requirements:
You have an active Azure subscription.
The account you want to purchase our solution with must have the Owner or Contributor role assigned on the Azure subscription you are going to pay with.
The billing account linked to your Azure subscription is properly set up. Depending on your billing account type (Microsoft Customer Agreement or Enterprise Agreement), you might need to enable marketplace purchases in the Azure portal first.
RADIUSaaS is offered as a monthly or annual subscription plan with different User Segments. The correct user segment is automatically selected by our platform based on the amount of desired users.
All subscription plans consist of a base fee which includes a certain amount of users per subscription cycle - depending on the user segment. For example, the base fee for the user segment RADIUSaaS (M) 50 includes 50 users per month.
If more than the included amount of users is required, additional users can be added to the plan. For each additional user, we charge an additional per-user fee.
During the first subscription interval, your subscription fees are not immediately due after completing the subscription enrolment. Instead we will start billing once your cancellation grace period has expired.
Upon every renewal date, you will be billed immediately.
You will always be billed for the entire subscription cycle in advance.
The related items should appear on your Microsoft Azure invoice (Pay-As-You-Go or Enterprise Agreement) the month after we have reported your fees to Microsoft.
In the PDF invoice you will receive from Microsoft, all RADIUSaaS fees are lumped into an item called "SaaS". The related Publisher is "glueckkanja".
For a more detailed cost breakdown of your base and additional user fees, please refer to the invoice in your Azure portal.
Subscriptions for RADIUSaaS are available based on a monthly or annual renewal interval.
The annual plan is discounted by 10% in comparison to the monthly plan (calculated over the period of 12 months).
Plan | Renewal Interval |
RADIUSaaS (M) | Monthly |
RADIUSaaS (Y) | Annually |
The following user segments are available for both, monthly and annual plans:
User Segment | Included Users in Base Fee | Maximum Total Users |
RADIUSaaS (M/Y) 50 | 50 | 249 |
RADIUSaaS (M/Y) 250 | 250 | 999 |
RADIUSaaS (M/Y) 1000 | 1,000 | 4,999 |
RADIUSaaS (M/Y) 5000 | 5,000 | 9,999 |
RADIUSaaS (M/Y) 10000 | 10,000 | unlimited |
For prices in Euro (EUR), please check out our website. For prices in your currency, please directly refer to the Marketplace in the Azure Portal.
We offer RADIUSaaS as well as our cloud-CA solution SCEPman in a subscription bundle that is discounted by 25% in comparison to the individual solutions. The bundle plans are available with monthly or annual renewal as well as the same User Segments.
Furthermore, the bundle plans allow the one-time purchase of the SCEPman Setup Support.
The information provided throughout this article is analogously applicable for RADIUSaaS & SCEPman Bundle subscriptions.
If you would like to upgrade your user count, you can do that any time during the current subscription cycle by navigating to your RADIUSaaS subscription in the Azure SaaS portal and by clicking "Open SaaS Account on publisher's site" (see screenshot below). This will re-direct you to our platform where the amount of users can be upgraded.
Our platform will inform you about the new fees you to expect for a complete subscription cycle.
For the current cycle, we will bill the additional users for remaining days only.
After confirming your choice and once we have updated the license in our backend, you will receive a confirmation email from us.
Downgrading the amount of users is currently not possible without cancelling the subscription.
If you want to perform a downgrade, please cancel your current subscription and re-subscribe with the desired amount of users once the cancellation becomes effective.
This is currently not supported. Please contact us in case you have questions around this topic.
If you decide to disable Recurring billing, your subscription will not renew automatically. Instead, Microsoft will (irreversibly) cancel the subscription towards the end of the current subscription cycle. This means, the service will be terminated automatically on that date as well. While the subscription has not expired yet, you can opt to enable Recurring billing at any time.
If you would like to (irreversibly) cancel your subscription, navigate to your RADIUSaaS subscription in the Azure SaaS portal and click Cancel subscription.
If you cancel within the grace period, the service will be stopped immediately.
If you cancel after the grace period, the service will remain active until the end of the current subscription cycle.
In case you would like to test RADIUSaaS, please get in contact with us or send us an email to sales@radiusaas.com.
Deploying a RADIUSaaS (RADIUSaaS & SCEPman Bundle) subscription via Azure Marketplace will not result in a re-deployment of RADIUSaaS (or SCEPman) if you already have an active trial or production deployment. Instead, we will assign the license obtained as part of this subscription to your existing deployments.
For new customers, we will provision a new instance of RADIUSaaS once below steps are completed. Please allow up to 1 business day for us to complete the provisioning.
To get started with your RADIUSaaS or RADIUSaaS & SCEPman Bundle subscription, follow below steps:
Locate RADIUSaaS or the RADIUSaaS & SCEPman Bundle on the Marketplace in your Azure Portal. In case we have extended a Private Offer to you or your MSP/distribution has extended a Multiparty Offer (MPO) to you, navigate to Marketplace in your Azure Portal and then to Private Offer Management to locate the Private Offer.
More details on Private Offers and MPOs can be found in Microsoft's documentation.
Select the Plan based on your preferred renewal interval and click Subscribe.
Create or select the Resource group you would like to deploy the subscription to.
Assign a descriptive Name to later identify your subscription.
We recommend to keep Recurring billing On so that you do not have to worry about an automatic termination of your subscription.
Click Review + subscribe and then Subscribe to deploy the SaaS resource to your Resource group.
The random order of Base Fees und Additional Users under the Price information is attributed to limitations of the Azure Marketplace. Later during the the enrolment process, we will provide you with transparent information on the expected licensing fees.
Once the deployment is complete, please navigate to our platform to complete the checkout. Therefore click Configure account now.
After authenticating on our platform using your Microsoft credentials, you will be prompted for additional information, such as the desired total User amount and a Technical contact.
The Technical contact must have a mailbox connected to it, so we are able to notify you in case there are relevant issues with RADIUSaaS. By default, we also configure the Technical contact as initial administrator on your RADIUSaaS instance. In case you'd like to change that, please let us know.
If the plan contains chargeable add-ons, you can select them under Extras. For example, all RADIUSaaS & SCEPman Bundle plans allow you to purchase the optional SCEPman Setup Support package.
Based on the amount of users provided, we will charge the relevant base fee for your user segment as well as additional users, in case you require more than the included amount in your base fee. The platform automatically selects the best price / tier.
The platform will show you the licensing fees you have to expect under Cost Projection.
If you are happy with it, please click Review & Submit for a final review and a fee summary.
Complete the checkout by confirming your choice and clicking Submit.
This triggers us to deploy your RADIUSaaS instance (and issue a SCEPman Enterprise Edition license key if the RADIUSaaS and SCEPman Bundle is purchased). We will inform you via email with all relevant information on the next steps once the instance (and license key) is available for you. This won't take any longer than one business day.
You will only be charged by Microsoft, once you have completed the enrolment on our platform and received our welcome email.
In case you see hint in your subscription as shown in below screenshot, there is no need to worry!
The reasons for this hint is that - from time to time - we might have to deprecate plans for technical reasons.
Important:
As an existing customer, you may continue to use the deprecated plan indefinitely (until the subscription is cancelled).
In case a newer plan gives you better pricing or other advantages, we will inform you about this.
You may encounter problems when purchasing through Azure Marketplace. Here is a list of reasons, why buying through Azure Marketplace may fail:
You do not have permissions in your Azure tenant to purchase through Azure Marketplace. You must be assigned the role of Owner or Contributor in the Azure subscription you want to pay with.
The subscription belongs to an Enterprise Agreement (EA) and the EA admin disabled Azure Marketplace purchases. Or the EA admin has enabled purchases only for free offers and the offer is a paid offer. Please see here for details.
The subscription you're using belongs to a billing account in a region where the offer isn't available. Our Marketplace offers are available in the following countries/regions:
Armenia, Australia, Austria, Bulgaria, Belgium, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Italy, Kenya, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Vietnam
The subscription/billing account isn't associated with a valid payment instrument (such as a valid credit card).
Private Marketplace is enabled for the subscription and the offer isn't in the list of allowed offers.
Purchases are not permitted for subscriptions with a spending cap, including Free subscriptions, Sponsorships, and similar types.
